Frequently Asked Questions

What does the waitlist mean?

When a product is out of stock in a certain size or in general it will say "waitlist". This means if you would like to see this item re-stocked in your size, add yourself to the waitlist so that Margo Boutique can see that customers want this item restocked. There is another step that you can choose to take after waitlist-ing called, "pre-authorizing". See the next question for more details.

What does "pre-authorize your purchase" mean?

Pre-authorizing your purchase means that when the item comes back in stock & ONLY if it comes back in stock, you will automatically purchase this item without having to manually checkout. The item goes to the customer who is next in line on the waitlist that has pre-authorized. If you are only on the waitlist, an order will not be created for you and your card will not be charged. You MUST pre-authorize to have priority over the waitlist customers. Then the list of pre-authorized customers goes in order of "first come first served". This is the best way to ensure you get an item you REALLY wanted!!

Do you have a storefront location?

Yes! We are located in Glenview, IL in The Glen Town Center at 1879 Tower Dr. We are conveniently located next to Starbucks :)

Can I buy online & pickup in store?

Yes! When buying online, choose the "shipping" option as "local pickup". You then don't have to worry about shipping costs! We get your order ready for you at the store and once you receive your order fulfillment confirmation email, it is ready for pickup!

Where do you source your products?

The owner, Mary Grace, attends apparel markets all over the U.S. where ONLY businesses are allowed to complete transactions with wholesale brands. She curates collections for Margo at the apparel marts through careful selection considering, style, price, quality, and her customer's needs/wants.

I received a gift card, but it is not working when I apply it at checkout. Why is this happening?

To use a gift card online, you MUST first create your Margo account/log in to your account. If you did not do this, you will not be able to apply your gift card. This is because your gift card has to be tracked in our system in the event that you do not use the entire amount on the gift card, the system will know what your leftover balance is.

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